Job Description

Field Engineer

Operations Department

Based at our production facility in Witney from Spring 2025 noting that our current work from home policy allows for up to two days working from home.

The Business

Oxford Flow was founded in 2015 as a spin-out from The University of Oxford and produces some of the most precise and accurate flow control valves in the world. We are an engineering led technology company which has revolutionized valve design with our range of Zero emissions control valves and regulators; these products will transform global fugitive emissions in industries such as oil & gas, gas transmission & distribution, and other process industries.

The addressable market for Oxford Flow’s innovative technology is a £5bn sector of the global £70bn valve and actuator market.

The company has recently secured £20m investment from two major strategic organisations to accelerate its growth plans and we are seeking talented individuals to be part of the exciting journey to follow.

The Role

Reporting to the Chief Operating Officer, we are seeking a Field Engineer to support the field operations.

Given the nature of our business, the ideal candidate will have control valve or pressure regulator experience in Oil & Gas or Gas Distribution & Transmission networks.

This is a global role that will require flexibility to travel regularly and often at short notice, therefore we are looking for a highly engaged, flexible and enthusiastic person to be an ambassador for Oxford Flow both in the office and with our customers in the field. This is both a “hands-on” and office-based role, with some time being spent in the workshop assessing clients’ technical issues.

Responsibilities

• Ensure adherence to company HSE processes and procedures, including maintaining appropriate training and certification

• Manage a 24/7 phone service for customer technical support
• Manage the installation, commissioning, and maintenance of Oxford Flow products globally
• Be the first point of contact for customer support queries and provide after-sales technical support to customers

• Prepare and deliver successful structured field trials of Oxford Flow products

• Train distributors and customers in the operation and maintenance of products
• Monitoring of field trial data and report writing
• Uphold high standards of health and safety in the field and elsewhere

• Take ownership and investigate root causes of in field failures and technical issues, including reporting

Required Skills and Experience

• Experience with valves/regulators in Gas Networks, Oil & Gas or Process Industries
• Mechanical Engineering qualification or demonstrable industry experience
• Highly technically competent to facilitate the installation, commissioning, and maintenance of Oxford Flow products globally
• Excellent interpersonal skills with the ability to understand clients’ technical issues and troubleshoot
• Technical Report writing and data analysis capability
• Clear communication skills and patience to train customers to a high standard that they feel comfortable using Oxford Flow products
• Experience with CAD and P&ID would be beneficial
• Experience using SCADA systems, PLCs, RTUs, and Remote I/O would be beneficial

What we offer

Some of the benefits we include are:

• Bupa Private Medical Insurance
• Employee Assistance Programme (EAP)
• Bupa Cash Plan
• Flu Jabs
• Flexible work hours
• Hybrid working with up to two days working from home
• 7% matched pension contribution
• 25 days holiday in addition to public holidays
• An additional day of leave for your birthday
• Death in Service
• Up to two days paid volunteering per year
  
  

At Oxford Flow, we offer a hybrid model for most of our roles where possible, including a mix of remote and in-office working, and flexible start and finish times.

We are an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.

To apply, please submit your CV, your salary expectations, and inform us of your notice period.

Please note - We do not accept unsolicited CVs or resumes from recruitment agencies unless we have already established an engagement for a particular role. Please refrain from sending CVs without prior agreement.

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